Privacy Policy

LAST UPDATED:  November 19, 2013PRIVACY POLICYTrace and Trust, Inc. in the United States is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information.  This Privacy Policy describes our practices in connection with information that we collect through the website owned and controlled by us from which you are accessing this Privacy Policy (the “Site”).  By providing Personal Information to us, you agree to the terms and conditions of this Privacy Policy. UPDATES TO THIS PRIVACY POLICYWe may change this Privacy Policy.  Please take a look at the “LAST UPDATED” legend at the top of this page to see when this Privacy Policy was last revised.  Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site.  Your use of the Site following these changes means that you accept the revised Privacy Policy.PERSONAL INFORMATIONPersonal Information We Collect Personal Information” is information that identifies you as an individual, such as:
  • Name
  • Company
  • Postal address
  • Email address
 How We Use Personal InformationWe may use Personal Information:
  • To respond to your inquiries and fulfill your requests, such as to send you newsletters.
  • To send you important information regarding the Site, changes to our terms, conditions, and policies and/or other administrative information. 
  • To send you marketing communications that we believe may be of interest to you.
  • To personalize your experience on the Site by presenting products and offers tailored to you.
  • To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities.  Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that read these rules carefully – in the event of a conflict between those rules and this Privacy Policy, those rules will govern.
  • For our business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns. 
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
How Personal Information is DisclosedYour Personal Information may be disclosed:·      To our third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services, credit card processing, auditing services and other similar services to enable them to provide services.·      To our affiliates to permit them to send you marketing communicationsTo third parties to permit them to send you marketing communications.  To third-party sponsors of sweepstakes, contests and similar promotions.·      To identify you to anyone to whom you send messages through the Site.·      By you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials. Please note that any information and materials that you post or disclose through these services will become public information, and may be available to visitors to the Site and to the general public.  We urge you to be very careful when deciding to disclose your Personal Information, or any other information, on the Site.·      To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).·      As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.NON-PERSONAL INFORMATIONNon-Personal Information We CollectNon-Personal Information” is any information that does not reveal your specific identity, such as:
  • Browser information
  • Server log files
  • Information collected through cookies, pixel tags and other technologies
  • Demographic information and other information provided by you
  • Aggregated information
How We Collect Non-Personal InformationWe and our third party service providers may collect Non-Personal Information in a variety of ways, including:  ·       Through your browser:  Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version and Internet browser type and version.·       Through server log files:  An Internet Protocol (IP) address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP), and is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited.  We use IP addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site. ·       Using cookies:  Cookies allow a web server to transfer data to a computer for recordkeeping and other purposes.  We and our service providers use cookies and other technologies to, among other things, better serve you with more tailored information and facilitate your ongoing access to and use of the Site, as well as for online tracking purposes.  If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies.  To learn more about cookies, please visit http://www.allaboutcookies.org/.  If you choose to decline cookies, some or all of the features, functionality and promotions available through the Site may not be available to you. ·       Using pixel tags and other similar technologies:  Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Site pages and HTML-formatted email messages to, among other things, track the actions of Site users and email recipients, measure the success of our marketing campaigns and compile statistics about Site usage and response rates. ·       From you:  We may collect demographic information such as your location, as well as other information, such as your preferred means of communication, when you voluntarily provide this information to us.  Unless combined with Personal Information, this information does not personally identify you or any other user of the Site.·       By aggregating information:  We may aggregate Personal Information so that the end-product does not personally identify you or any other user of the Site, for example, by using Personal Information to calculate the percentage of our users who have a particular telephone area code.  Aggregated Personal Information does not personally identify you or any other user of the Site.How We Use and Disclose Non-Personal InformationBecause Non-Personal Information does not personally identify you, we may use and disclose Non-Personal Information for any purpose.  In some instances, we may combine Non-Personal Information with Personal Information (such as combining your name with your zip code).  If we combine any Non-Personal Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.THIRD PARTY SITESThis Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which this Site contains a link.  The inclusion of a link on the Site does not imply endorsement of the linked site by us or by our affiliates. THIRD PARTY ADVERTISERS We may use third-party advertising companies to serve ads when you visit our Site.  Please note that these companies may use information about your visit to this Site in order to provide advertisements about goods and services that may be of interest to you.  In the course of serving advertisements to this Site, these companies may place or recognize a unique cookie on your browser.  If you would like more information about this practice and to know your choices about not having this information used by these companies, please visithttp://networkadvertising.org/optout_nonppii.asp.SECURITYWe use reasonable organizational, technical and administrative measures to protect Personal Information under our control.  Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contact Us” section below.CHOICES AND ACCESSYour choices regarding our use and disclosure of your Personal InformationWe give you many choices regarding our use and disclosure of your Personal Information for marketing purposes.  You may opt-out from: 
  • Receiving marketing-related emails from us:  If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out of receiving these marketing-related emails by sending an email from the account in our database with the subject line “Please unsubscribe”.
  • Our sharing of your Personal Information with affiliates for their marketing purposes:  If you would prefer that we do not share your Personal Information on a going-forward basis with our affiliates for their marketing purposes, you may opt-out of this sharing by sending an email to “admin@traceandtrust.com” specifically stating that we not share your Personal Information with our affiliates for their marketing purposes.
  • Our sharing of your Personal Information with unaffiliated third parties for their marketing purposes:  If you would prefer that we do not share your Personal Information on a going-forward basis with unaffiliated third parties for their marketing purposes, you may opt-out of this sharing by sending an email to “admin@traceandtrust.com” specifically stating that we not share your Personal Information with our affiliates for their marketing purposes.
We will try to comply with your request(s) as soon as reasonably practicable.  Please note that if you opt-out as described above, we will not be able to remove your Personal Information from the databases of our affiliates or unaffiliated third parties with which we have already shared your Personal Information (i.e., to which we have already provided your Personal Information as of the date that we implement your opt-out request).  Please also note that if you do opt-out of receiving marketing-related messages from us, we may still send important administrative messages to you, and you cannot opt-out from receiving administrative messages.How you can access or change your Personal InformationIf you would like to review or update your Personal Information that has been previously provided to us, you may contact us by sending an email to admin@traceandtrust.com.In your request, please make clear what information you would like to have changed.  We will try to comply with your request as soon as reasonably practicable.  We are not responsible for changing information from the databases of third parties with whom we have already shared your Personal Information.USE OF SITE BY MINORSThe Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site. JURISDICTIONAL ISSUESThe Site is controlled and operated by us from the United States, and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States.CONTACTING USIf you have any questions about this Privacy Policy, please contact us by email at admin@traceandtrust.com, or please write to the following address:Trace and Trust, Inc.260 Russell Blvd., Suite DDavis, CA  95616Please note that email communications are not always secure; so please do not include sensitive information in your email messages to us.